The e-mail was support@quectel.com. The file I was provided was EP06ALAR02A07M4G.zip
The firmware information is:
Rev. EP06-A-LA _Firmware_Release_Notes_V0207
Date: 2019-05-09
If you can get them to give you that file (or a newer rev), I can provide instructions on how to flash it.
I would just be upfront with them: you’re trying to get a new firmware to get the modem to work on a Verizon network (that’s all I did – no trickery).
The taping is a lot easier than you’d think – the modem isn’t particularly finicky. The tape only needs to cover the pins to prevent an electrical connection – once you insert the modem into the mPCI-e slot, the connectors more or less hold the tape in place.
Here are some camera shots:
As for pricing, if you want to go there, – make an offer. I’ll gladly take whatever market value is + shipping minus a small discount (as it is technically “used”).