I did email the support today still waiting for reply. I did receive my Omnia router today, I was very eager to receive and start using this router.
But My happiniess was soon switched into despair when I did notice there is a screw loose in the router.
Because of I am afraid to short circuit the device I decided to not plug in the power.
Have any one else have this problem ? is there zero existant quality control of this product ?
I find it very hard to beleive that this would had happen during shipped cause first the product is kind of light and the packining is good so I just think some at work had a bad day…which now did turn into a very bad day for me… I sold my other VPN router just before buying this router so now it means I will have to rely on software vpn solutions until I get a replactement unit, and no I am no interested to use my screwdriver myself and I am also too paranoid some other circioity have been damaged in the process which I might find out later…
Some video as evidence… I did order from german amazon.