But consider you lucky, you got a reaction : for me, I got absolutely no answer on this forum, one month after my post.
This is a concern, because I retain the impression that Turris is a thing for daring geeks ready to trash anything and restart from square one at any time, and not at all something one can rely on.
I am in a situation to recommend it to (only) a couple of users : at this time I just cannot risk they call me back next update with all their data disappeared.
Now if anyone here can react on my post from last monthā¦ Otherwise Iāll search around here for a procedure to completely factory reset everything -but even this, is not obvious to find.
Thank you Viktor!
But I see the second link says āAfter doing this update, it is required to reboot your router.
Because then it couldnāt find anything at IP/nextcloud.
And once you do restart, it guides you to update it, and since then
it works flawlessly.ā
This I tried various times before posting here, but it didn 't work.
At this moment I have even reinstalled the external HD (deleting everything on it, I suppose) but this too doesnāt help : I just donāt have the possibility yo update, just saying NextCloud is already installed, but no instance appears when I try to connect to the NC url.
Anyway : Iāll try again, scrupulously following these directions, but in a couple of days because I am away at the moment.
Thank you again, Iāll come back to describe the result.
P. S. I react lately because the forum was down yesterday, but itās visibly back today.
I am sorry, but if you are seeking for any official response from our team, you should start with Getting help article as a forum is a place, where the community helps each other.
Cross-post from your thread, which you mention:
Can you check if your external storage is mounted correctly? Are you using USB flash disk drive or HDD/SSD? Were they plugged during the update? This is important. If it gets unmounted somehow, then the update of Nextcloud goes proceed on eMMC, which is not wanted.
And this is the issue at all. Nextcloud does not provide support and they donāt even suggest it to skip major versions of Nextcloud. You should be following it one by one and this is what we are currently doing in minor Turris OS releases.
Thank you Pepe!
I am away from the machine at this time, Iāll be back on sunday and perform these checks.
I can say already that
as concerns the external storage, itās an HDD that wasnāt unmounted during the update. After a while I accepted the idea of losing all my Nextcloud data and tried to re-install this external storage, which apparently was done successfully, but whenever I then ask to install Nextcloud again the only message I get is that itās already installed.
on your last point, updates, to be clearer thatās Turris updates I am talking about. I never updated Nextcloud through its own updating process, I just somehow expected it would be updated through Turris updates. When I say a long process with reboots etc. itās fhe Turris updating I am talking about.
OK, everything still fails when I apply the āreset to 2 DELā method.
I consider trying the āreset to 3 DELā, factory config, but will this delete all my settings, networks, passwords etc?
TIA!
No. This is a wifi I need to work, so I continued without Nextcloud, nor with any further updates.
In a couple of months I may get mor time to reset everything.
In the meanwhile I installed a Nextbox, separately, and I also use a community-hosted Nextcloud.