External Intel SSD in various USB-Cases is not recognized

Software SW help
1

Hi,
i buy an Renkforce 2,5’’ USB-Case, fit with an 3,86TB Intel-SSD.
This works on an Windows-System. But my Turris Omnia doesnt detect this case:

dmesg
[ 1904.055861] usb 3-1: new SuperSpeed USB device number 3 using xhci-hcd
[ 1904.087122] usb 3-1: USB controller f10f0000.usb3 does not support streams, which are required by the UAS driver.
[ 1904.097461] usb 3-1: Please try an other USB controller if you wish to use UAS.
[ 1904.104790] usb-storage 3-1:1.0: USB Mass Storage device detected
[ 1904.111304] usb-storage 3-1:1.0: Quirks match for vid 152d pid 0578: 1000000
[ 1904.118538] scsi host2: usb-storage 3-1:1.0
[ 1905.192171] scsi 2:0:0:0: Direct-Access JMicron Generic 3102 PQ: 0 ANSI: 6
[ 1915.228504] sd 2:0:0:0: [sdb] Spinning up disk…
nothing happens…

lsusb -t
/: Bus 05.Port 1: Dev 1, Class=root_hub, Driver=xhci-hcd/1p, 5000M
/: Bus 04.Port 1: Dev 1, Class=root_hub, Driver=xhci-hcd/1p, 480M
/: Bus 03.Port 1: Dev 1, Class=root_hub, Driver=xhci-hcd/1p, 5000M
|__ Port 1: Dev 3, If 0, Class=, Driver=usb-storage, 5000M
/: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci-hcd/1p, 480M
/: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=orion-ehci/1p, 480M

Reforis/Storage:
detects sdb as “JMicron Generic (0 GiB)”. When i execute “Format & Set” i will see in dmesg:
[ 1915.228504] sd 2:0:0:0: [sdb] Spinning up disk…
[ 1918.268799] …not responding…
[ 2023.658990] sd 2:0:0:0: [sdb] Read Capacity(10) failed: Result: hostbyte=0x00 driverbyte=DRIVER_OK
[ 2023.668005] sd 2:0:0:0: [sdb] Sense Key : 0x2 [current]
[ 2023.673339] sd 2:0:0:0: [sdb] ASC=0x4 ASCQ=0x1
[ 2023.677899] sd 2:0:0:0: [sdb] 0 512-byte logical blocks: (0 B/0 B)
[ 2023.684104] sd 2:0:0:0: [sdb] 0-byte physical blocks
[ 2025.694544] sd 2:0:0:0: [sdb] Test WP failed, assume Write Enabled
[ 2027.705907] sd 2:0:0:0: [sdb] Asking for cache data failed
[ 2027.711424] sd 2:0:0:0: [sdb] Assuming drive cache: write through
[ 2033.734067] sd 2:0:0:0: [sdb] Spinning up disk…
[ 2036.785708] …not responding…
[ 2313.935821] sd 2:0:0:0: tag#0 timing out command, waited 180s
[ 2493.923856] sd 2:0:0:0: tag#0 timing out command, waited 180s
[ 2673.951385] sd 2:0:0:0: tag#0 timing out command, waited 180s
[ 2673.957182] sd 2:0:0:0: [sdb] Read Capacity(10) failed: Result: hostbyte=0x00 driverbyte=DRIVER_OK
[ 2673.966186] sd 2:0:0:0: [sdb] Sense Key : 0x4 [current]
[ 2673.971525] sd 2:0:0:0: [sdb] ASC=0x44 <>ASCQ=0x81
[ 2853.996874] sd 2:0:0:0: tag#0 timing out command, waited 180s
[ 3034.027657] sd 2:0:0:0: tag#0 timing out command, waited 180s
[ 3034.033453] sd 2:0:0:0: [sdb] Attached SCSI disk

Firmware-Update of the JMicron in the case doesnt change anything.

Has someone an idea?

2

Seems like real chip enclosure. Your drive looks to be detected as hdd not ssd. Pleade check?

# cat /sys/block/sda/queue/rotational
0

You could try making udev rule to force it to be rotational 0

https://unix.stackexchange.com/questions/439109/set-usb-flash-drive-as-non-rotational-drive

Could help but also maybe not at all. Maybe if it wont try to spin up disk that doesnt have that function.

3

Hey,

thank you for your answer :slight_smile:
[ 8421.623122] usb-storage 3-1:1.0: USB Mass Storage device detected
[ 8421.629931] usb-storage 3-1:1.0: Quirks match for vid 152d pid 0578: 1000000
[ 8421.637312] scsi host2: usb-storage 3-1:1.0
[ 8422.684210] scsi 2:0:0:0: Direct-Access JMicron Generic 3102 PQ: 0 ANSI: 6
[ 8432.720662] sd 2:0:0:0: [sdb] Spinning up disk…
root@Fritz:~# cat /sys/block/sdb/queue/rotational
cat: can’t open ‘/sys/block/sdb/queue/rotational’: No such file or directory

Maybe interesting, an working Orico-Case with the same chipset (2TB SSD):
[ 4367.935809] usb 3-1: USB disconnect, device number 3
[ 4560.900276] usb 3-1: new SuperSpeed USB device number 4 using xhci-hcd
[ 4560.931572] usb 3-1: USB controller f10f0000.usb3 does not support streams, which are required by the UAS driver.
[ 4560.941931] usb 3-1: Please try an other USB controller if you wish to use UAS.
[ 4560.949319] usb-storage 3-1:1.0: USB Mass Storage device detected
[ 4560.955979] scsi host2: usb-storage 3-1:1.0
[ 4561.970460] scsi 2:0:0:0: Direct-Access TO Exter nal USB 3.0 0204 PQ: 0 ANSI: 6
[ 4561.979453] sd 2:0:0:0: [sdb] 3907029168 512-byte logical blocks: (2.00 TB/1.82 TiB)
[ 4561.987581] sd 2:0:0:0: [sdb] Write Protect is off
[ 4561.992438] sd 2:0:0:0: [sdb] Mode Sense: 47 00 00 08
[ 4561.997870] sd 2:0:0:0: [sdb] Write cache: enabled, read cache: enabled, doesn’t support DPO or FUA
[ 4562.207043] sdb: sdb1
[ 4562.211501] sd 2:0:0:0: [sdb] Attached SCSI disk

=>
The problematic case means “Quirks match for vid 152d pid 0578” - is this important?
Ok, and no “spinnig up”-message …

4

Chinezium it seems.

5

(first, thank you for your answer)
What a mess with the firmwares, with the v124.01.00.02 from station drivers nothing changes :frowning:
Do you have another idea?
---- Or:
Do you have a tip - for an external case 4TB SSD?
I am not sure AS-Media / VL / …?

6

O also have Orico case and it worked. Seems like day-shift chinese product

7

Also, do you have enough power for the disk? Did you try a powered hub?

8

I made more checks:

An old USB 2.0-Case ASMT 2105:
[173419.938627] usb 3-1: new SuperSpeed USB device number 5 using xhci-hcd
[173419.969969] usb-storage 3-1:1.0: USB Mass Storage device detected
[173419.976533] scsi host3: usb-storage 3-1:1.0
[173421.018853] scsi 3:0:0:0: Direct-Access ASMT 2105 0 PQ: 0 ANSI: 6
[173441.840137] sd 3:0:0:0: [sdc] Spinning up disk…
[173442.856887] …not responding…
[173573.046238] sd 3:0:0:0: [sdc] Read Capacity(10) failed: Result: hostbyte=0x00 driverbyte=DRIVER_OK
[173573.055335] sd 3:0:0:0: [sdc] Sense Key : 0x2 [current]
[173573.060765] sd 3:0:0:0: [sdc] ASC=0x4 ASCQ=0x1
[173573.065401] sd 3:0:0:0: [sdc] 0 512-byte logical blocks: (0 B/0 B)
[173573.071694] sd 3:0:0:0: [sdc] 0-byte physical blocks
[173580.306512] sd 3:0:0:0: [sdc] Test WP failed, assume Write Enabled
[173587.611287] sd 3:0:0:0: [sdc] Asking for cache data failed
[173587.616898] sd 3:0:0:0: [sdc] Assuming drive cache: write through
[173609.479695] sd 3:0:0:0: [sdc] Spinning up disk…
[173610.524430] …not responding…
[173740.712411] sd 3:0:0:0: [sdc] Read Capacity(10) failed: Result: hostbyte=0x00 driverbyte=DRIVER_OK
[173740.721509] sd 3:0:0:0: [sdc] Sense Key : 0x2 [current]
[173740.726941] sd 3:0:0:0: [sdc] ASC=0x4 ASCQ=0x1

After [173441.840137] i start in reforis-storage the format&set (show up with 0GB Capacity)
(Same with an ASM1053E-Case)

JMS578:
[173819.058937] usb 3-1: new SuperSpeed USB device number 6 using xhci-hcd
[173819.090398] usb 3-1: USB controller f10f0000.usb3 does not support streams, which are required by the UAS driver.
[173819.100827] usb 3-1: Please try an other USB controller if you wish to use UAS.
[173819.108261] usb-storage 3-1:1.0: USB Mass Storage device detected
[173819.114781] usb-storage 3-1:1.0: Quirks match for vid 152d pid 0578: 1000000
[173819.122047] scsi host3: usb-storage 3-1:1.0
[173820.189166] scsi 3:0:0:0: Direct-Access JMicron Generic 4102 PQ: 0 ANSI: 6
[173830.224956] sd 3:0:0:0: [sdc] Spinning up disk…
[173833.307826] …not responding…

not visible in reforis-storage to format&set

The JMS578-Case works with a small Samsung-SSD-Case.

Also nothing changed with an powered USB-Hub.
Also nothing changed with differnt USB-Cables.
SSD-Firmware-Update doesnt change anything.

Edit 13:42:
The tip “became visible and auto-mounted when connecting through 2.0 hub.” from External Hard Drive NOT Showing Up - #34 by adminX also does not solve the problem (“Spinning up disk…”)

The device on a Ubuntu-Server:
[ 110.246064] usb 1-1: new high-speed USB device number 2 using xhci_hcd
[ 110.443029] usb 1-1: New USB device found, idVendor=152d, idProduct=0578, bcd Device= 1.00
[ 110.443032] usb 1-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 110.443034] usb 1-1: Product: USB to ATA/ATAPI Bridge
[ 110.443035] usb 1-1: Manufacturer: JMicron
[ 110.443037] usb 1-1: SerialNumber: 0123456789ABCDEF
[ 110.460289] usbcore: registered new interface driver usb-storage
[ 110.464639] scsi host4: uas
[ 110.464770] usbcore: registered new interface driver uas
[ 110.465221] scsi 4:0:0:0: Direct-Access JMicron Generic 4102 PQ : 0 ANSI: 6
[ 110.470050] sd 4:0:0:0: Attached scsi generic sg4 type 0
[ 117.463976] sd 4:0:0:0: [sde] 7501476528 512-byte logical blocks: (3.84 TB/3. 49 TiB)
[ 117.463982] sd 4:0:0:0: [sde] 4096-byte physical blocks
[ 117.464233] sd 4:0:0:0: [sde] Write Protect is off
[ 117.464239] sd 4:0:0:0: [sde] Mode Sense: 5f 00 00 08
[ 117.464804] sd 4:0:0:0: [sde] Disabling FUA
[ 117.464810] sd 4:0:0:0: [sde] Write cache: enabled, read cache: enabled, does n’t support DPO or FUA
[ 117.465124] sd 4:0:0:0: [sde] Optimal transfer size 33553920 bytes not a mult iple of physical block size (4096 bytes)
[ 117.494979] sde:
[ 117.496669] sd 4:0:0:0: [sde] Attached SCSI disk

Detected…

The SSD is an Intel-Server SSD (SSDSC2KB038T801). Does Turris Omnia have problems with big USB-Drives?

9

Hi BeCube, some chipsets have issues to properly work I UAS mode. The XHCI is fallback with significantly lower performance. Google will tell you more :wink:

10

Hi,

thank you for your answer, conclusion:

  • UAS: Is not active, see my first post
    [ 1904.087122] usb 3-1: USB controller f10f0000.usb3 does not support streams, which are required by the UAS driver.
    [ 1904.097461] usb 3-1: Please try an other USB controller if you wish to use UAS.

    lsusb -t
    /: Bus 05.Port 1: Dev 1, Class=root_hub, Driver=xhci-hcd/1p, 5000M
    /: Bus 04.Port 1: Dev 1, Class=root_hub, Driver=xhci-hcd/1p, 480M
    /: Bus 03.Port 1: Dev 1, Class=root_hub, Driver=xhci-hcd/1p, 5000M
    |__ Port 1: Dev 3, If 0, Class=, Driver=usb-storage, 5000M
    /: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci-hcd/1p, 480M
    /: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=orion-ehci/1p, 480M

    According to [SOLVED] How to check UASP support? / Kernel & Hardware / Arch Linux Forums it should look like:

    lsusb -t
    /: Bus 05.Port 1: Dev 1, Class=root_hub, Driver=xhci-hcd/1p, 5000M
    /: Bus 04.Port 1: Dev 1, Class=root_hub, Driver=xhci-hcd/1p, 480M
    /: Bus 03.Port 1: Dev 1, Class=root_hub, Driver=xhci-hcd/1p, 5000M
    |__ Port 1: Dev 3, If 0, Class=, Driver=uas, 5000M
    /: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci-hcd/1p, 480M
    /: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=orion-ehci/1p, 480M

  • 3 Cases does not work: ASM 2105, ASM1053E, JMS578 (Firmware-Version doesnt solve the problem)

  • The Case JMS578 works with an small, old Samsung SSD on the Turris

  • The Case JMS578 works the Intel SSD on an separate i386-Ubuntu-Server

  • Intel-SSD Firmware is freshly updated

  • Several USB-Cables tested, doesnt solve the problem

  • Powered USB3.0 + USB2.0 Hubs doesnt solve the problem

It seems, that the Turris has a problem with the Intel-SSD?