Has any had any luck reaching turris tech support about possible faulty hardware? Since I have had the turris omnia back in 2017 I have encountered intermittent packet loss only with this router. Tried 3 other routers(another I purchased after and friends routers) and those didn’t not encounter any packet loss. I sent a support ticket about it last week though have had no response back.
I held on the the router in hopes of software/fire ware updates fixing the issue. I recently tested the router for 2 days and allowed it to update itself and the packet loss still occurs unfortunately. Someone with a post about this issue I posted a couple years ago suggested that it would be faulty hardware causing the issue. Have any other ran into this issue of random packet loss to the first hop only when using turris omnia?
The packet loss is assosiated with the first hop. PC/device to router.
In regards to the node, I believe you would be referring to the ISP’s node close by,. In this case I have attempted the same tests with this router and other routers such as nethear, Cisco, and even the ISP’s router and none of the issues were present with those routers and only occurred when using turris omnia hard wired.
However even when not utilizing cmd/pingplotter to ping the google servers, the packet loss still occurs when using latency sensitive applications such as java or even online multiplayer. It is the reason I am unable to use this router and it is currently is acting a paper weight ;/
I may follow up to confirm the DNS, though this most likely is related to the issue. From previous post it was determined to potentially be a hardware issue/malfunction since it has not corrected itself even with firmware updates and setting changes in luci