Turris Omnia losing connection to the internet?!?

Omnia hardware Omnia HW help
1

Hi - long time user but first time posting

I have a Turris Omnia running 7.0.1 with Kernel version: 5.15.148

Periodically over several months, I’ve noticed on various devices that the router seems to lose its connection to the internet - ie. the SSID shows Connected no internet

As I said, this has been going on for a while so I wrote a bash script that runs every minute - it starts with wget -q --spider https://google.com
If the wget fails, I try to ping a couple of sites (and send all of the results to a log file). Not only does the wget fail, but the pings also do not get through

After 5 consecutive failures, the script backups /tmp/log and dmesg.txt and then reboots the router.

Usually that fixes the problem and things go back to normal. Sometimes everything works for several days without issue; but occasionally (like today) it reboots several times.

I’ve been in touch with my ISP and they cannot see anything wrong on their modem. After today’s call, I’ve swapped out the ethernet cable but 15 minutes after ending the call, the script rebooted the router again.

Any ideas on what to do? Would sharing the dmesg.txt or log files help at all? Is there any additional information that I should be gathering in the script?

TIA
Al

2

What is the connection configuration = IPS modem + youre router ?
Go through router settings, try another router and try another modem.

3

You could try to isolate the issue by investigating whether DNS is at fault or can be excluded by testing reachability of an IP address in addition.

1 Like
4

I guess sharing dmesg and the logfile might be interesting*, but please first check that these do not contain information you consider sensitive… since you are quire reactive with your 1 minute watchdog, maybe start with just the last 5 minutes worth og log entries?

*) No guarantee that this is going to actually help with your issue though.

ATTENTION: WiFi MAC addresses appear to be relative sensitive, as there are services that give you you locations for WiFi MACs (these are occasionally used as soft-anchors for localisation services, as APs tend to not move much), so by all means redact the WiFi MAC addresses (or to keep it simple all MACs).

5

Dobrý den,

mám ten samý problém. Také ztrácím připojení k internetu a to několikrát za den. Pomůže až restart routeru. Turris omnia 7.0.3 a problém se vyskytuje už od září.