An Error Occurred - shadowRoot

Software SW bugs discussion
1

Hi,

sometimes happen, that for particular browser reForis choose for quite a long time ending the log-in as:

An Error Occurred
Error: Permission denied to access property "shadowRoot"

More detailed information is available in the console of your web browser - on most browsers accessible after pressing Ctrl+Shift+J or F12.

Meanwhile I can log in from different machine with no problem, same browser.

While attempting so solve this - cleared cookies, restarted browser, did that in incognito tab, with uBlock and extension off and also rebooted Omnia, but with no effect.

It’s only reForis UI - from the screen prompting me to choose between LuCI and reForis, the LuCI let me access UI with no problem.

This is somehow mostly temporary / after few days reForis let me in.

Does someone having the same issue?

What is the information to search for with console?

2

Hi @AntonF,

Thank you for your feedback. I can’t reproduce this bug, but I’ve received some useful logs from other users, that the support team forwarded to me. I will try to find out what’s wrong.

You can track the progress on that issue here.

Could you please tell me what reForis version and Turris OS are you on? Is it HBS/HBL branch?

2 Likes
3

Hi @Aleksan4eg,

now it’s 7.0 RC / HBT.

But encountering it also on HBS. Happened to me several times.

Tried reForis now and it’s working - fortunately - but unfortunately can’t send you some output from console.

So now this persisted for 4 days.
3 days with no action on browser (just hibernation of the machine).