Based on your post, I can not see insights or any logs/outputs that would provide me at least some hints on how to help you. In any case, as it is advised in OP, please, reach your technical support, and they will help you with your issue.
Based on your post, I can not see insights or any logs/outputs that would provide me at least some hints on how to help you. In any case, as it is advised in OP, please, reach your technical support, and they will help you with your issue.