Support not answering requests

I created two support requests but I’m not getting any reaction. It’s about replacing a broken device. I bought it on Indiegogo and is less than 3 years only, so there should still be some warranty.

Does anyone know how to contact the Turris support team? Does anyone else have the problem of not getting any answers on support tickets?

I also have the error description in the forum:

2 posts were merged into an existing topic: Cant’ flash Turris - mmc0: Timeout waiting for hardware interrupt