Hey! United States user here. My ISP is Comcast/Xfinity. Just got the Turris Omnia in the mail yesterday, super excited and hoping to get it working
Problem:
I have a working modem (NETGEAR CM700, v1.02.02) at 192.168.100.1 and can connect to the Omnia (TurrisOS 3.10, Kernel 4.4.131) admin interface at 192.168.1.1. When I connect Omnia’s WAN port to the modem, and PC to Omnia’s LAN0, the PC is assigned IPv4 and IPv6 addresses but the Omnia fails WAN connectivity tests even though the WAN LED is on/blinking on the Omnia.
If I connect the PC directly to the modem (no Omnia in loop) then I can browse the internet without issue. So I believe the problem is between the Omnia and the modem.
I could complete the setup wizard, but ran into two problems in the process:
- Connectivity test fails (not sure what to enter for DUID? Still failing if I disable IPv6 in admin interface).
Post-Wizard connectivity fail (DNS tests also fail):
- Step 7 in the Wizard dumps an error page (reported to tech.support@turris.cz, I just reboot the router to continue to Wizard step 8 ):
What I’ve Tried So Far:
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The above output is for TurrisOS 3.10. My router came with 3.8 installed and had the same connectivity problem so I flashed the 3.10 update via the steps described in this post, hoping that running the latest version would help - no luck.
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This post seemed to have a similar issue and fixed it by changing the Omnia’s internal IP. I tried setting the Omnia’s IP to 10.0.0.1 (what my ISP’s routers typically ship with as default) - no luck.
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Per my ISP’s requirement, I’m using a DOCSIS 3.0 modem. After digging around in the LuCI, I checked “Use broadcast flag” for the WAN interface (which is up/connected and receiving/sending data in the LuCI interface) - no luck:
- I tried calling my ISP, but they have zero clue about any of this and are not helpful. They said that if I can access the internet by connecting my PC directly the to modem then everything is fine on their end and I should just lease their modem/router combo for $11/month instead of using my own (no thanks!).
Any help is much appreciated, I am new to this but willing to troubleshoot as instructed!