MOX 4.0.5 webinterface not reachable anymore

Hi,

this time the webinterface is not reacting anymore - when calling foris login-screen https://192.168.81.6/ the selection screen shows for some seconds


before displaying the following page:
An unexpected error has occurred
OSError(5, 'I/O error')

Traceback (most recent call last):
  File "/reporting.py", line 93, in __call__
  File "/backend_data.py", line 86, in __call__
  File "/bottle_i18n.py", line 68, in __call__
  File "/bottle.py", line 979, in __call__
  File "/bottle.py", line 954, in wsgi
  File "/bottle.py", line 862, in _handle
  File "/bottle.py", line 1740, in wrapper
  File "/bottle.py", line 3643, in wrapper
  File "/bottle.py", line 3615, in template
  File "/bottle.py", line 3225, in __init__
  File "/bottle.py", line 3326, in prepare
  File "/environment.py", line 830, in get_template
  File "/environment.py", line 804, in _load_template
  File "/loaders.py", line 113, in load
  File "/loaders.py", line 314, in get_source
  File "/bottle.py", line 3338, in loader
OSError: [Errno 5] I/O error

Environment

{'CONTENT_LENGTH': '0',
 'DOCUMENT_ROOT': '/www',
 'GATEWAY_INTERFACE': 'CGI/1.1',
 'HTTPS': 'on',
 'HTTP_ACCEPT': 'text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,*/*;q=0.8',
 'HTTP_ACCEPT_ENCODING': 'gzip, deflate, br',
 'HTTP_ACCEPT_LANGUAGE': 'de,en-US;q=0.7,en;q=0.3',
 'HTTP_CONNECTION': 'keep-alive',
 'HTTP_DNT': '1',
 'HTTP_HOST': '192.168.1.6',
 'HTTP_REFERER': 'https://192.168.1.6/',
 'HTTP_UPGRADE_INSECURE_REQUESTS': '1',
 'HTTP_USER_AGENT': 'Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:73.0) '
                    'Gecko/20100101 Firefox/73.0',
 'PATH_INFO': '/',
 'PATH_TRANSLATED': '/www/',
 'QUERY_STRING': '',
 'REDIRECT_STATUS': '200',
 'REMOTE_ADDR': '192.168.1.83',
 'REMOTE_PORT': '50423',
 'REQUEST_METHOD': 'GET',
 'REQUEST_SCHEME': 'https',
 'REQUEST_URI': '/foris/config/',
 'SCRIPT_FILENAME': '/www/foris/config',
 'SCRIPT_NAME': '/foris/config',
 'SERVER_ADDR': '192.168.1.6',
 'SERVER_NAME': '192.168.1.6',
 'SERVER_PORT': '443',
 'SERVER_PROTOCOL': 'HTTP/1.1',
 'SERVER_SOFTWARE': 'lighttpd/1.4.54',
 'SSL_CIPHER': 'ECDHE-RSA-AES256-GCM-SHA384',
 'SSL_CIPHER_ALGKEYSIZE': '256',
 'SSL_CIPHER_USEKEYSIZE': '256',
 'SSL_PROTOCOL': 'TLSv1.2',
 'bottle.app': <bottle.Bottle object at 0x2f006cf8>,
 'bottle.get': <bottle.FormsDict object at 0x2f727518>,
 'bottle.raw_path': '/',
 'bottle.request': <LocalRequest: GET https://192.168.1.6/foris/config/>,
 'bottle.request.headers': <bottle.WSGIHeaderDict object at 0x2f7931f8>,
 'bottle.request.query': <bottle.FormsDict object at 0x2f727518>,
 'bottle.request.urlparts': SplitResult(scheme='https', netloc='192.168.1.6', path='/foris/config/', query='', fragment=''),
 'bottle.route': <GET '/' {'template_adapter': <class 'bottle.Jinja2Template'>}>,
 'foris.backend': MqttSender('localhost:11883'),
 'foris.language': 'en',
 'foris.session': <foris.middleware.sessions.SessionForisProxy object at 0x2f784878>,
 'foris.session.data': {'csrf_token': 'trwoRyDABxVVfxLWUpTo2aMXFdqKNx3D'},
 'foris.session.id': '00000000000000000000000000000000',
 'foris.version': '100.7',
 'route.handle': <GET '/' {'template_adapter': <class 'bottle.Jinja2Template'>}>,
 'route.url_args': {},
 'wsgi.errors': <flup.server.fcgi_base.OutputStream object at 0x2f777b38>,
 'wsgi.input': <flup.server.fcgi_base.InputStream object at 0x2f787af8>,
 'wsgi.multiprocess': False,
 'wsgi.multithread': True,
 'wsgi.run_once': False,
 'wsgi.url_scheme': 'https',
 'wsgi.version': (1, 0)}


When trying to reach luci the interactive contents are loading forever, example-screen:


This didn’t happened ever before and the only thing I changed was exchanging wireless drivers (see Unstable WiFi on MOX B - #18 by ssdnvv - Turris OS 4.x - Turris forum).

WiFi this time is functional, so my family is not complaining - therefore I might help in hunting down this error - @Pepe, can you advice me what you need?

Best,
ssdnvv

Input/Output error might have a different reasonings. The traceback seems fine for me. You just installed ath10k-firmware-qca988x-ct-htt package from the linked thread and this happened for you, right? During that time, there was no fulfilled RAM/microSD card or even power outage?

Can you please reach us on tech.support@turris.cz and my colleagues will send you instructions how to generate diagnostics, when you don’t have access to Foris and we will look at it.

1 Like

No, I installed plain ath10k-firmware-qca988x and removed ath10k-firmware-qca988x-ct. The WiFi-topic has been discussed with support on ticket #1049039.
I just sent out the email like you requested and got ticket #1069182.