5GHz card not recognized

Omnia hardware Omnia HW help
1

Hey All,
I’m really a newbie with my Turris Omnia.
Originally I wanted to fix my wi-fi, because I get disconnects with my wireless clients from time to time (MacBook Pro, MacBook Air, Dell Windows-Laptop, Android Phone, iPhones). I read known issues like concerning disassociate on low ACK, rekeying interval and inactivity polling. I tried all the suggested fixes and all did not help.
Next step was to switch to wi-fi auto channel because there are a lot of present other networks. It did not really fix it.
So I tried to enable the 5 GHz network but I couldn’t even find the device.
I looked into the router (physically, with my eyes :wink: ) and checked the wiring, rewired everything but it looks fine. I removed the card, put it back in. It didn’t do anything.
I just can’t see any setting in the browser web front-end and I only see one radio device.

Could the device just be broken? Unfortunately, I can’t even say if it ever worked, I own the Omnia for about a year now, but most of the time I used the wired LAN, except for mobile phones. Now since we are more and more working from home I started working with the wi-fi config.

Where would you start looking? Kernel log?

2

Hi.
When you boot the device, connect to it over ssh and type lspci -vv and paste the output here.
You can also try to swap the big and small card (or move the big card to the most left position) to verify the PCI slot itself.
The last thing is to try the big card in some other device (like laptop) to verify if it gets recognized or not.

3

Thank you for the reply and the suggestions. I’ll try placing the card into another slot. I could also put it in my laptop, didn’t think about that!

    00:01.0 PCI bridge: Marvell Technology Group Ltd. Device 6820 (rev 04) (prog-if 00 [Normal decode])
	Device tree node: /sys/firmware/devicetree/base/soc/pcie/pcie@1,0
	Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr+ Stepping- SERR+ FastB2B- DisINTx-
	Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
	Latency: 0, Cache Line Size: 64 bytes
	Bus: primary=00, secondary=01, subordinate=01, sec-latency=0
	I/O behind bridge: None
	Memory behind bridge: e0000000-e00fffff [size=1M]
	Prefetchable memory behind bridge: 00000000-000fffff [size=1M]
	Secondary status: 66MHz- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- <SERR- <PERR-
	BridgeCtl: Parity- SERR- NoISA- VGA- VGA16- MAbort- >Reset- FastB2B-
		PriDiscTmr- SecDiscTmr- DiscTmrStat- DiscTmrSERREn-
	Capabilities: [40] Express (v2) Root Port (Slot+), MSI 00
		DevCap:	MaxPayload 128 bytes, PhantFunc 0
			ExtTag- RBE+
		DevCtl:	CorrErr- NonFatalErr- FatalErr- UnsupReq-
			RlxdOrd- ExtTag- PhantFunc- AuxPwr- NoSnoop-
			MaxPayload 128 bytes, MaxReadReq 512 bytes
		DevSta:	CorrErr- NonFatalErr- FatalErr- UnsupReq- AuxPwr- TransPend-
		LnkCap:	Port #0, Speed 5GT/s, Width x1, ASPM L0s L1, Exit Latency L0s <256ns, L1 unlimited
			ClockPM- Surprise- LLActRep- BwNot- ASPMOptComp-
		LnkCtl:	ASPM Disabled; RCB 64 bytes Disabled- CommClk+
			ExtSynch- ClockPM- AutWidDis- BWInt- AutBWInt-
		LnkSta:	Speed 2.5GT/s (downgraded), Width x1 (ok)
			TrErr- Train- SlotClk+ DLActive- BWMgmt- ABWMgmt-
		SltCap:	AttnBtn- PwrCtrl- MRL- AttnInd- PwrInd- HotPlug- Surprise-
			Slot #0, PowerLimit 0.000W; Interlock- NoCompl-
		SltCtl:	Enable: AttnBtn- PwrFlt- MRL- PresDet- CmdCplt- HPIrq- LinkChg-
			Control: AttnInd Unknown, PwrInd Unknown, Power- Interlock-
		SltSta:	Status: AttnBtn- PowerFlt- MRL- CmdCplt- PresDet+ Interlock-
			Changed: MRL- PresDet- LinkState-
		RootCtl: ErrCorrectable- ErrNon-Fatal- ErrFatal- PMEIntEna- CRSVisible-
		RootCap: CRSVisible-
		RootSta: PME ReqID 0000, PMEStatus- PMEPending-
		DevCap2: Completion Timeout: Not Supported, TimeoutDis-, LTR-, OBFF Not Supported ARIFwd-
			 AtomicOpsCap: Routing- 32bit- 64bit- 128bitCAS-
		DevCtl2: Completion Timeout: 50us to 50ms, TimeoutDis-, LTR-, OBFF Disabled ARIFwd-
			 AtomicOpsCtl: ReqEn- EgressBlck-
		LnkCtl2: Target Link Speed: 2.5GT/s, EnterCompliance- SpeedDis-
			 Transmit Margin: Normal Operating Range, EnterModifiedCompliance- ComplianceSOS-
			 Compliance De-emphasis: -6dB
		LnkSta2: Current De-emphasis Level: -6dB, EqualizationComplete-, EqualizationPhase1-
			 EqualizationPhase2-, EqualizationPhase3-, LinkEqualizationRequest-
lspci: Unable to load libkmod resources: error -12

00:02.0 PCI bridge: Marvell Technology Group Ltd. Device 6820 (rev 04) (prog-if 00 [Normal decode])
	Device tree node: /sys/firmware/devicetree/base/soc/pcie/pcie@2,0
	Control: I/O- Mem- BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr+ Stepping- SERR+ FastB2B- DisINTx-
	Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
	Bus: primary=00, secondary=02, subordinate=02, sec-latency=0
	I/O behind bridge: None
	Memory behind bridge: None
	Prefetchable memory behind bridge: 00000000-000fffff [size=1M]
	Secondary status: 66MHz- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- <SERR- <PERR-
	BridgeCtl: Parity- SERR- NoISA- VGA- VGA16- MAbort- >Reset- FastB2B-
		PriDiscTmr- SecDiscTmr- DiscTmrStat- DiscTmrSERREn-
	Capabilities: [40] Express (v2) Root Port (Slot+), MSI 00
		DevCap:	MaxPayload 128 bytes, PhantFunc 0
			ExtTag- RBE+
		DevCtl:	CorrErr- NonFatalErr- FatalErr- UnsupReq-
			RlxdOrd- ExtTag- PhantFunc- AuxPwr- NoSnoop-
			MaxPayload 128 bytes, MaxReadReq 512 bytes
		DevSta:	CorrErr- NonFatalErr- FatalErr- UnsupReq- AuxPwr- TransPend-
		LnkCap:	Port #0, Speed 5GT/s, Width x1, ASPM L0s L1, Exit Latency L0s <256ns, L1 unlimited
			ClockPM- Surprise- LLActRep- BwNot- ASPMOptComp-
		LnkCtl:	ASPM Disabled; RCB 64 bytes Disabled- CommClk+
			ExtSynch- ClockPM- AutWidDis- BWInt- AutBWInt-
		LnkSta:	Speed 2.5GT/s (downgraded), Width x1 (ok)
			TrErr- Train- SlotClk+ DLActive- BWMgmt- ABWMgmt-
		SltCap:	AttnBtn- PwrCtrl- MRL- AttnInd- PwrInd- HotPlug- Surprise-
			Slot #0, PowerLimit 0.000W; Interlock- NoCompl-
		SltCtl:	Enable: AttnBtn- PwrFlt- MRL- PresDet- CmdCplt- HPIrq- LinkChg-
			Control: AttnInd Unknown, PwrInd Unknown, Power- Interlock-
		SltSta:	Status: AttnBtn- PowerFlt- MRL- CmdCplt- PresDet+ Interlock-
			Changed: MRL- PresDet- LinkState-
		RootCtl: ErrCorrectable- ErrNon-Fatal- ErrFatal- PMEIntEna- CRSVisible-
		RootCap: CRSVisible-
		RootSta: PME ReqID 0000, PMEStatus- PMEPending-
		DevCap2: Completion Timeout: Not Supported, TimeoutDis-, LTR-, OBFF Not Supported ARIFwd-
			 AtomicOpsCap: Routing- 32bit- 64bit- 128bitCAS-
		DevCtl2: Completion Timeout: 50us to 50ms, TimeoutDis-, LTR-, OBFF Disabled ARIFwd-
			 AtomicOpsCtl: ReqEn- EgressBlck-
		LnkCtl2: Target Link Speed: 2.5GT/s, EnterCompliance- SpeedDis-
			 Transmit Margin: Normal Operating Range, EnterModifiedCompliance- ComplianceSOS-
			 Compliance De-emphasis: -6dB
		LnkSta2: Current De-emphasis Level: -6dB, EqualizationComplete-, EqualizationPhase1-
			 EqualizationPhase2-, EqualizationPhase3-, LinkEqualizationRequest-

00:03.0 PCI bridge: Marvell Technology Group Ltd. Device 6820 (rev 04) (prog-if 00 [Normal decode])
	Device tree node: /sys/firmware/devicetree/base/soc/pcie/pcie@3,0
	Control: I/O- Mem- BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr+ Stepping- SERR+ FastB2B- DisINTx-
	Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
	Bus: primary=00, secondary=03, subordinate=03, sec-latency=0
	I/O behind bridge: None
	Memory behind bridge: None
	Prefetchable memory behind bridge: 00000000-000fffff [size=1M]
	Secondary status: 66MHz- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- <SERR- <PERR-
	BridgeCtl: Parity- SERR- NoISA- VGA- VGA16- MAbort- >Reset- FastB2B-
		PriDiscTmr- SecDiscTmr- DiscTmrStat- DiscTmrSERREn-
	Capabilities: [40] Express (v2) Root Port (Slot+), MSI 00
		DevCap:	MaxPayload 128 bytes, PhantFunc 0
			ExtTag- RBE+
		DevCtl:	CorrErr- NonFatalErr- FatalErr- UnsupReq-
			RlxdOrd- ExtTag- PhantFunc- AuxPwr- NoSnoop-
			MaxPayload 128 bytes, MaxReadReq 512 bytes
		DevSta:	CorrErr- NonFatalErr- FatalErr- UnsupReq- AuxPwr- TransPend-
		LnkCap:	Port #0, Speed 5GT/s, Width x1, ASPM L0s L1, Exit Latency L0s <256ns, L1 unlimited
			ClockPM- Surprise- LLActRep- BwNot- ASPMOptComp-
		LnkCtl:	ASPM Disabled; RCB 64 bytes Disabled- CommClk+
			ExtSynch- ClockPM- AutWidDis- BWInt- AutBWInt-
		LnkSta:	Speed 2.5GT/s (downgraded), Width x1 (ok)
			TrErr- Train- SlotClk+ DLActive- BWMgmt- ABWMgmt-
		SltCap:	AttnBtn- PwrCtrl- MRL- AttnInd- PwrInd- HotPlug- Surprise-
			Slot #0, PowerLimit 0.000W; Interlock- NoCompl-
		SltCtl:	Enable: AttnBtn- PwrFlt- MRL- PresDet- CmdCplt- HPIrq- LinkChg-
			Control: AttnInd Unknown, PwrInd Unknown, Power- Interlock-
		SltSta:	Status: AttnBtn- PowerFlt- MRL- CmdCplt- PresDet+ Interlock-
			Changed: MRL- PresDet- LinkState-
		RootCtl: ErrCorrectable- ErrNon-Fatal- ErrFatal- PMEIntEna- CRSVisible-
		RootCap: CRSVisible-
		RootSta: PME ReqID 0000, PMEStatus- PMEPending-
		DevCap2: Completion Timeout: Not Supported, TimeoutDis-, LTR-, OBFF Not Supported ARIFwd-
			 AtomicOpsCap: Routing- 32bit- 64bit- 128bitCAS-
		DevCtl2: Completion Timeout: 50us to 50ms, TimeoutDis-, LTR-, OBFF Disabled ARIFwd-
			 AtomicOpsCtl: ReqEn- EgressBlck-
		LnkCtl2: Target Link Speed: 2.5GT/s, EnterCompliance- SpeedDis-
			 Transmit Margin: Normal Operating Range, EnterModifiedCompliance- ComplianceSOS-
			 Compliance De-emphasis: -6dB
		LnkSta2: Current De-emphasis Level: -6dB, EqualizationComplete-, EqualizationPhase1-
			 EqualizationPhase2-, EqualizationPhase3-, LinkEqualizationRequest-

01:00.0 Network controller: Qualcomm Atheros AR9287 Wireless Network Adapter (PCI-Express) (rev 01)
	Subsystem: Qualcomm Atheros Device 30a4
	Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr+ Stepping- SERR+ FastB2B- DisINTx-
	Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
	Latency: 0, Cache Line Size: 64 bytes
	Interrupt: pin A routed to IRQ 77
	Region 0: Memory at e0000000 (64-bit, non-prefetchable) [size=64K]
	Capabilities: [40] Power Management version 3
		Flags: PMEClk- DSI- D1+ D2- AuxCurrent=375mA PME(D0+,D1+,D2-,D3hot+,D3cold-)
		Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=0 PME-
	Capabilities: [50] MSI: Enable- Count=1/1 Maskable- 64bit-
		Address: 00000000  Data: 0000
	Capabilities: [60] Express (v2) Legacy Endpoint, MSI 00
		DevCap:	MaxPayload 128 bytes, PhantFunc 0, Latency L0s <512ns, L1 <64us
			ExtTag- AttnBtn- AttnInd- PwrInd- RBE+ FLReset-
		DevCtl:	CorrErr- NonFatalErr- FatalErr- UnsupReq-
			RlxdOrd+ ExtTag- PhantFunc- AuxPwr- NoSnoop-
			MaxPayload 128 bytes, MaxReadReq 512 bytes
		DevSta:	CorrErr- NonFatalErr- FatalErr- UnsupReq- AuxPwr- TransPend-
		LnkCap:	Port #0, Speed 2.5GT/s, Width x1, ASPM L0s L1, Exit Latency L0s <512ns, L1 <64us
			ClockPM- Surprise- LLActRep- BwNot- ASPMOptComp-
		LnkCtl:	ASPM Disabled; RCB 64 bytes Disabled- CommClk-
			ExtSynch- ClockPM- AutWidDis- BWInt- AutBWInt-
		LnkSta:	Speed 2.5GT/s (ok), Width x1 (ok)
			TrErr- Train- SlotClk+ DLActive- BWMgmt- ABWMgmt-
		DevCap2: Completion Timeout: Not Supported, TimeoutDis+, LTR-, OBFF Not Supported
			 AtomicOpsCap: 32bit- 64bit- 128bitCAS-
		DevCtl2: Completion Timeout: 50us to 50ms, TimeoutDis-, LTR-, OBFF Disabled
			 AtomicOpsCtl: ReqEn-
		LnkCtl2: Target Link Speed: 2.5GT/s, EnterCompliance- SpeedDis-
			 Transmit Margin: Normal Operating Range, EnterModifiedCompliance- ComplianceSOS-
			 Compliance De-emphasis: -6dB
		LnkSta2: Current De-emphasis Level: -6dB, EqualizationComplete-, EqualizationPhase1-
			 EqualizationPhase2-, EqualizationPhase3-, LinkEqualizationRequest-
	Capabilities: [100 v1] Advanced Error Reporting
		UESta:	DLP- SDES- TLP- FCP- CmpltTO- CmpltAbrt- UnxCmplt- RxOF- MalfTLP- ECRC- UnsupReq- ACSViol-
		UEMsk:	DLP- SDES- TLP- FCP- CmpltTO- CmpltAbrt- UnxCmplt- RxOF- MalfTLP- ECRC- UnsupReq- ACSViol-
		UESvrt:	DLP+ SDES+ TLP- FCP+ CmpltTO- CmpltAbrt- UnxCmplt- RxOF+ MalfTLP+ ECRC- UnsupReq- ACSViol-
		CESta:	RxErr- BadTLP- BadDLLP- Rollover- Timeout- AdvNonFatalErr-
		CEMsk:	RxErr- BadTLP- BadDLLP- Rollover- Timeout- AdvNonFatalErr+
		AERCap:	First Error Pointer: 00, ECRCGenCap+ ECRCGenEn- ECRCChkCap+ ECRCChkEn-
			MultHdrRecCap- MultHdrRecEn- TLPPfxPres- HdrLogCap-
		HeaderLog: 00000000 00000000 00000000 00000000
	Capabilities: [140 v1] Virtual Channel
		Caps:	LPEVC=0 RefClk=100ns PATEntryBits=1
		Arb:	Fixed- WRR32- WRR64- WRR128-
		Ctrl:	ArbSelect=Fixed
		Status:	InProgress-
		VC0:	Caps:	PATOffset=00 MaxTimeSlots=1 RejSnoopTrans-
			Arb:	Fixed- WRR32- WRR64- WRR128- TWRR128- WRR256-
			Ctrl:	Enable+ ID=0 ArbSelect=Fixed TC/VC=ff
			Status:	NegoPending- InProgress-
	Capabilities: [160 v1] Device Serial Number 00-15-17-ff-ff-24-14-12
	Capabilities: [170 v1] Power Budgeting <?>
	Kernel driver in use: ath9k

There should be a second device, right?

4

Right, the output (shortened) should look like this.

root@omnia:~# lspci
00:01.0 PCI bridge: Marvell Technology Group Ltd. 88F6820 [Armada 385] ARM SoC (rev 04)
00:02.0 PCI bridge: Marvell Technology Group Ltd. 88F6820 [Armada 385] ARM SoC (rev 04)
00:03.0 PCI bridge: Marvell Technology Group Ltd. 88F6820 [Armada 385] ARM SoC (rev 04)
01:00.0 Network controller: Qualcomm Atheros AR9287 Wireless Network Adapter (PCI-Express) (rev 01)
02:00.0 Network controller: Qualcomm Atheros QCA986x/988x 802.11ac Wireless Network Adapter
5

@hagrid

OK! I moved the big card to the left slot and there is still no card in the lspci-output. I suppose it’s damaged.

6

Yeah, it looks so.
Can you please contact us on our support line? Follow the Support - Turris Documentation

Cheers!

7

Ty

I just sent an e-mail

8

Can you see 5GHz card in LuCI in wireless network? If not you can try to reset wifi settings in reForis but it will not help probably.
Then you can try to just delete /etc/config/wireless file and restart router. It should help.

Or the best - you have to edit /etc/config/wireless file manually and add there settings for 5GHz wireless card.

This helped me when there was no wifi card in lspci command output on Turris 1.0 and Omnia too.

9

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